Returns & Exchanges
At Eveline Cosmetics, your satisfaction is our priority. If you are not completely satisfied with your beauty purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team or log into your account to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a return due to hygiene standards.
Ship the Items
Affix the provided shipping label or send the package to our distribution center using a tracked mailing service.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing